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Faye Peterson House is a 26-bed emergency shelter serving survivors of abuse who identify as women and their children, including gender- and sexually-diverse people. The organization provides emergency shelter, crisis intervention, counselling, transitional support, sexual violence services, and support groups. The shelter operates from a harm reduction approach shaped by frontline experience, participant safety, and the realities facing survivors experiencing violence, trauma, drug use, homelessness, and systems involvement.
Maintaining Low-Barrier Admissions
Faye Peterson House maintains low-barrier access to shelter by:
- Supporting survivors regardless of drug use;
- Focusing on safety rather than drug use alone;
- Using individualized responses to behavioural concerns rather than discharge whenever possible;
- Providing participants with private safes in bedrooms for personal belongings; and
- Recognizing that rigid abstinence-based approaches can create barriers to safety for survivors fleeing violence.
Creating Flexible & Participant-Centred Expectations
Faye Peterson House’s approach is grounded in individualized support, participant autonomy, and safety planning. Practices include:
- Emphasizing that survivors have the right to determine the direction of their own lives according to their own values and beliefs;
- Responding to situations individually rather than through automatic punishment; and
- Using conversations, support, and safety planning before considering more restrictive responses.
Fostering Safe & Trusting Environments
Faye Peterson House incorporates several practices aimed at increasing safety, trust, and participant support, including:
- Limiting police involvement in situations involving drug use or possession unless broader safety concerns are present;
- Using conversations, de-escalation, and support before involving child protection services;
- Employing staff with lived experience of drug use;
- Offering debriefing, supervision, and mental health supports for staff;
- Providing confidential counselling, advocacy, and crisis intervention services; and
- Offering support groups focused on healing, self-esteem, boundaries, stress management, and self-care.
Embedding Harm Reduction & Health Supports
Faye Peterson House integrates harm reduction and health supports into shelter operations through:
- Anonymous access to harm reduction supplies, including naloxone and safer drug-use equipment;
- “Lifeguard Lite” overdose response systems in shelter bathrooms;
- Referrals to HIV, HCV, STBBI, mental health, addiction, and community health services;
- Partnerships with local harm reduction and healthcare organizations;
- Staff training related to harm reduction and overdose response; and
- Conversations about safer use, overdose prevention, and community-based supports.
Recognizing Women’s Intersecting Identities
Faye Peterson House recognizes the overlapping impacts of violence, trauma, drug use, poverty, housing instability, discrimination, and systems involvement. Practices include:
- Promoting trans inclusion and advocacy within shelter and outreach services;
- Providing parenting support, child-related services, and early childhood education supports;
- Supporting survivors involved in family court, custody, and legal processes; and
- Offering specialized supports for survivors aged 55 and older.
Faye Peterson House provides free and confidential support to survivors navigating family court proceedings.
Family Court Support Workers assist with documenting histories of abuse, safety planning, court preparation, legal referrals, and navigating issues related to custody, access, restraining orders, divorce, and child or spousal support.
The program also provides accompaniment, advocacy, and referrals to specialized services, helping survivors navigate complex legal systems while maintaining their safety and wellbeing.